Olivia Girgis

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UX Design

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A Major Mattress Brand

I created the vision for a sleep expert AI chatbot to sleep deprived adults to relevant products.

1 in 3 adults say they are sleep deprived. We explored the potential of using AI to help direct and help customers to resources and products to get better sleep.

The result: A blue-sky design exploration that resulted in the greenlight of a year long design project.

UX Research

Product Design

Role

Lead UX Designer

Timeline

8 Weeks

Team

1 UX Designer

1 Product Manager

Scrum Team

See Prototype

The Challenge

Mattresses are just one part of sleep, and this brand wanted to explore expanding their share of the multi-billion dollar sleep market beyond mattresses.

The goal: expand their market share in the overall sleep space, including a personalized marketplace, sleep data interpretation, and real-time feedback using AI.

How might we improve the sleep quality of Americans using sleep.com?

To get there, I focused the AI concept on three design strategies.

Data Interpretation

How might we consolidate our fit information?

Marketplace

How can we connect adults to relevant sleep products and services?

Real-time Feedback and Help

How might we provide relevant sleep information in real time to help them fall asleep?

Design Phase

I mapped two key flows: a sleep-support conversation that leads into the marketplace, and an AI-supported marketplace experience where prompts help filter and surface product recommendations.

Sleep supported conversation flows

AI Supported Marketplace

The Solution

A calming, personalized opening experience, with real-time feedback, AI-interpreted sleep data, and personalized product recommendations.

The app gives users a calming, personalized opening experience with prompts. It provides real-time feedback offered problem-solving and support to help with sleep.

Contact

Art Shop Instagram

Olivia Girgis

Home

Product Design

Contact

A Major Mattress Brand

I created the vision for a sleep expert AI chatbot to sleep deprived adults to relevant products.

1 in 3 adults say they are sleep deprived. We explored the potential of using AI to help direct and help customers to resources and products to get better sleep.

The result: A blue-sky design exploration that resulted in the greenlight of a year long design project.

0-1 Design

Product Design

Role

Lead UX Designer

Timeline

8 Weeks

Team

1 UX Designer

1 Product Manager

Scrum Team

See Prototype

The Challenge

Mattresses are just one part of sleep, and this brand wanted to explore expanding their share of the multi-billion dollar sleep market beyond mattresses.

The goal: expand their market share in the overall sleep space, including a personalized marketplace, sleep data interpretation, and real-time feedback using AI.

How might we improve the sleep quality of Americans using sleep.com?

To get there, I focused the AI concept on three design strategies.

Data Interpretation

How might we consolidate our fit information?

Marketplace

How can we connect adults to relevant sleep products and services?

Real-time Feedback and Help

How might we provide relevant sleep information in real time to help them fall asleep?

Design Phase

I mapped two key flows: a sleep-support conversation that leads into the marketplace, and an AI-supported marketplace experience where prompts help filter and surface product recommendations.

Sleep supported conversation flows

AI Supported Marketplace

The Solution

A calming, personalized opening experience, with real-time feedback, AI-interpreted sleep data, and personalized product recommendations.

The app gives users a calming, personalized opening experience with prompts. It provides real-time feedback offered problem-solving and support to help with sleep.

Contact

Art Shop Instagram

Olivia Girgis

Home

Product Design

Contact

A Major Mattress Brand

I created the vision for a sleep expert AI chatbot to sleep deprived adults to relevant products.

1 in 3 adults say they are sleep deprived. We explored the potential of using AI to help direct and help customers to resources and products to get better sleep.

The result: A blue-sky design exploration that resulted in the greenlight of a year long design project.

0-1 Design

Product Design

Role

Lead UX Designer

Timeline

8 Weeks

Team

1 UX Designer

1 Product Manager

Scrum Team

See Prototype

The Challenge

Mattresses are just one part of sleep, and this brand wanted to explore expanding their share of the multi-billion dollar sleep market beyond mattresses.

The goal: expand their market share in the overall sleep space, including a personalized marketplace, sleep data interpretation, and real-time feedback using AI.

How might we improve the sleep quality of Americans using sleep.com?

To get there, I focused the AI concept on three design strategies.

Marketplace

How can we connect adults to relevant sleep products and services?

Data Interpretation

How might we help adults understand their sleep tracking information?

Real-time Feedback and Help

How might we provide relevant sleep information in real time to help them fall asleep?

Design Phase

I mapped two key flows: a sleep-support conversation that leads into the marketplace, and an AI-supported marketplace experience where prompts help filter and surface product recommendations.

Sleep supported conversation flows

AI Supported Marketplace

The Solution

A calming, personalized opening experience, with real-time feedback, AI-interpreted sleep data, and personalized product recommendations.

The app gives users a calming, personalized opening experience with prompts. It provides real-time feedback offered problem-solving and support to help with sleep.

Contact

Art Shop Instagram

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