How might we give users the tools to customize their smart ice maker experience?
MY ROLE
Lead UX/UI Designer
Conducted user interviews
Conducted stakeholder interviews
Moderated a design thinking workshop
Gathered requirements and created wireframes for smart mobile app
Visual designs of the proposed mobile app
I was brought in by a famous home appliance brand to conduct a design thinking workshop to help them ideate features for a connected ice maker with a mobile app.
The goal of the workshop was to capture the goals, hopes, concerns, and any requirements around the Connected Ice maker project to create a list of prioritized features for the proposed app.
To prepare for the workshop, I conducted user interviews to understand user needs around a smart ice maker app, as well as a stakeholder interview to capture stakeholder and business needs.
The design workshop, having brought in user data as well as stakeholder data, resulted in a list of prioritized features for the ice maker mobile app, which I then took to create concept designs.
The prioritized features were:
Turn the ice maker on and off
Schedule ice making
Choose size and weight of ice
Clean ice maker and order filters
Discover drink recipes with the ice
Process Wireframes
I translated these requirements into wireframes, and met again with stakeholders to discuss the flow and experience.